Contact Us

Please join the Catabase Mailing List by entering your email address here:   EMAIL - Preferred! We're customer-centric, and love to chat with customers, but please understand we prefer email because...it's inexpensive, and helps us correspond efficiently with accurate details, links, conversation history and other pertinent information.  All emails are replied to by order received. Many answers can be found in our simple policies page here. For speedier replies, please do not send multiple messages about the same issue. Please configure your spam-blockers to accept email from Catabase.com. New customers - please use our email contact form. Existing customers - please contact or email your sales associate directly. Refunds, Returns and R.A.# requests MUST be done via EMAIL.  All returns must have a Return Authorization Number.  Please review our returns policies. Please don't send payment information via EMAIL, please use our secure message board or order securely online.  Please review our payment policies before emailing purchase orders...thank you. PHONE - Before you call, please note... For tracking information, please visit our shipment tracking center. EBay customers - We understand if this is the first time you've dealt with us and you have concerns.  You can rest easy because we're a reputable seller and we want your positive feedback! Please call one of our qualified sales managers at 602-595-0674.  If you receive our voice messaging system, we're helping customers or closed.  We'll reply immediately if you please leave a clear, concise and detailed message. (name, email address, shopper id / EBay item number if applicable) For speedier replies, please do not leave multiple messages about the same issue. FAX - 866 542-5094 OFFICES/SHOWROOM/WAREHOUSE - Pro Sales Clients Only! SECURE MESSAGE BOARD - (accounting / payment correspondence) click here   PURCHASING - Catabase excels at providing unparalleled representation direct to the consumer via Internet and grass-roots methods...please review our vendor policies before soliciting us.   HUMAN RESOURCES - please send your resume to